Can I subscribe to RSS feeds from services within my organization's firewall on Workplace?
Workplace can only subscribe to RSS or Atom feeds that are available to our servers on the public internet. If the feed you're trying to subscribe to is behind a firewall, for example, Workplace may not be able to access and subscribe to the feed.
In this case, we suggest contacting your service provider or IT administrator who may be able to advise how they can make their RSS or Atom feeds accessible to Workplace's servers. For example, they may be able to make their feeds accessible by giving you a URL to a feed that includes an access token as a parameter.
Learn how to set up a custom feed on Workplace.